Blog | Transit CX

No Rider Left Behind - How to Mitigate Canceled Service

Cancellations are a moment of truth for transit agencies and their riders. Suppose you are waiting at a bus stop to pick up your kids at...

76 views

CXO Profiles, Alicia Leite, Connecticut DOT

In the bustling world of public transportation, where efficiency and reliability are paramount, there exists a quieter yet equally vital...

191 views

CXO Profiles - Patricia Lucy, TransLink

Welcome to the fourth in a series of profiles of transit Customer Experience leaders. Today, I am featuring Patricia Lucy, who oversees...

155 views

CXO Profiles - Danny Levy, MBTA

Welcome to the third in a series of profiles of transit Customer Experience (CX) leaders. Today, I am featuring Danny Levy, Chief...

216 views

Share this page:

Public Transit Customer Experience