AI generated podcast using Google's NotebookLM app. Generated May 20, 2025.

April 2024 In the bustling world of public transportation, where efficiency and reliability are paramount, there exists a quieter yet...

March 2024 Welcome to the fourth in a series of profiles of transit Customer Experience leaders. Today, I am featuring Patricia Lucy, who...

February 2024 Welcome to the third in a series of profiles of transit Customer Experience (CX) leaders. Today, I am featuring Danny Levy,...

October 2023 Welcome to the second in a series of profiles of transit Customer Experience leaders. Today, I am featuring Rhonda Allen,...

September 2023 Welcome to the first in a series of profiles of transit Customer Experience leaders. Today, I am featuring Russ Arnold,...

As with many other industries, Customer Experience (CX) programs are taking transit by storm. All across America, transit agencies are...