There's nothing worse than waiting and waiting for a bus. A late bus can make you late to school, work, daycare pickup, or other time-sensitive trips. And it can cause things like job loss or daycare penalties that many riders can't afford. Actually, there is something that's worse: Waiting and waiting for a bus AND NOT KNOWING when it will come. That is the situation that many transit riders around the country face when bus runs get canceled due to bus operator shortages or